Super Bowl 2009 Ads - Social Media Engagement In The Second Half

tigers-win

As you've probably read, I am reporting on social media engagement during Super Bowl 43. Here are the results from the first half. Let's get right into the second half here:

  • Coke (Avatars): No engagement
  • Bridgestone (Jump around): URL (Bridgestone.com) - very small font
  • Denny's (Serious Breakfast): No engagement
  • Monster.com (Moose head): URL (Monster.com)
  • Budweiser (Jake): No engagement
  • Race To Witch Mountain (Movie trailer): URL (Disney.com/WitchMountain)
  • Transformers 2 (Movie trailer): URL
  • Careerbuilder (Hate your job): URL (Careerbuilder.com)
  • Coke (Nature): No engagement
  • Kellogg's (Frosted Flakes): URL, vote where they donate money at FrostedFlakes.com
  • NFL (Usama): URL, NFL.com/SuperAd
  • Heineken (This is a sword): No engagement

Fourth quarter:

So what do you think? Will customers continue to interact with these brands after the big game? Was $3M per commercial worth it?

My Take

I'm shocked at the percentage of advertisers who shelled out $3M for a 30-second spot, but didn't even list a URL. Advertisers paid that much to get into America's living rooms, but did not take the opportunity to enter it again.

Despite my high hopes, this year's Super Bowl was not the stellar social media outing it could have been. Out of the 54 commercials shown during the actual game (kick-off to end of game), 17 had no online engagement at all - not even a URL. Almost one-third - 31.48% - planned for no interaction with their customers after the game.

Rick Liebling at eyecube has a great idea about other ways to spend that money. I think brands would be better off if their marketing departments cared more about creating brand advocates like Rick mentions, rather than a quick one-off during the big game.

I'd love to hear what you think. Which advertisers do you think used their 30 seconds to create a conversation with their customers? Whose conversation will continue in the coming weeks and months?

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Super Bowl 2009 Ads - Social Media Engagement In The First Half

family-watching-television

$3M for a 30-second ad?

Sure it's crazy, but unlike in years past, advertisers have the opportunity to make that $3M work for them long after Super Bowl memories have faded.

First, there's the initial press. TNS Media reports that Super Bowl advertising has huge holding power. Data shows that people do wait to see the commercials all the way through the game. Then for a few days after, you get tons of online conversation swirling around your brand. (TNS was also able to rank the total media coverage last year - it will be interesting to see if these 10 brands lead the pack in terms of social media integration this year.)

But, for all its holding power, the Super Bowl is over within a few hours. How do advertisers get their money's worth? How do consumers create dialogue with select brands?

Getting The Most For $3M

Of course, the real way to really get the most for that $3M is to engage your customer. I mentioned previously some of the ways to engage your audience online and I've been tracking these attributes during the game. Here is what I have been watching for:

  • Pre-game engagement: Could customers submit their own ads in hopes of having it shown? Was there any aspect of user-generated content (UGC)? Did the brand allow customers to vote on which ad was shown?
  • During-game engagement: Was a URL displayed during the ad to drive traffic and attention to the brand? Where there opportunities for real-time interaction? Were customers encouraged to vote or otherwise voice their opinion?
  • Post-game engagement: Were there opportunities to engage the audience after the game? Could customers join a social network? Could they sign up for a newsletter featuring advance product information?

The Run-Down

Here's my list for the first half of Super Bowl 2009:

Second Quarter:

  • Land of The Lost (Movie Trailer): URL (LandOfTheLost.net)
  • Doritos (Power of crunch): UGC (Crash the Super Bowl)
  • GoDaddy (Danica): URL, commercial continued online (GoDaddy.com)
  • Pepsi Max ("I'm good"): URL (RefreshEverything.com)
  • Pedigree (Get a dog): No engagement
  • Budweiser (Horse brings branch): No engagement
  • Budweiser (Horse love) - 60 secs.: No engagement
  • Star Trek (Movie trailer): URL (StarTrekMovie.com)
  • Gatorade (Mission G): URL (MissionG.com)
  • Cars.com (Confidence): No engagement in commercial, but ad protagonist does have Facebook page
  • Hyundai Genesis (Yelling):
  • eTrade (Babies): URL (eTrade.com)
  • [Good call-out to NBC.com and Hulu]
  • Pixar (Up): URL, Verbal ask to go to Disney.com
  • Bud Light (Chalkoard): No engagement
  • H&R Block (Death): URL (HRBlock.com)
  • Teleflora (Talking flowers): URL (Teleflora.com)
  • Cheetos (Pigeons): URL with prominent written call-out (Cheetos.com)
  • Monsters Vs. Aliens (Movie trailer): URL (MonstersVsAliens.com)
  • Sobe (3-D dancing lizards): No URL, but bought Google ads against Monster vs. Aliens and sending traffic to branded Sobe YouTube channel (hat-tip @Scorecard)

Did I miss anything? Feel free to leave comments below if I left anything out or misreported on an ad. If you'd like to follow along in real time, you can find me at @MarketerBlog. I will post the second half's analysis directly after the game.

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High Hopes For Advertising And Social Media In Super Bowl 2009

high-hopes

Last year, I declared that the Super Bowl ads fumbled, but I think this year will be different.

Big name advertisers are getting the message that their audiences like social media interaction. Brian Solis announced that Anheuser-Busch developed AB-Extras, an entire site built to allow customers to "get up close and personal with the people (and Clydesdales) that make up its highly anticipated Budweiser and Bud Light commercials."

Sure, it's self-serving and lacks commenting functionality. It lacks in true dialogue, but the site is great for a behind-the-scenes look. It is certainly a step in the right direction.

Looking beyond advertisers, the NFL, Fox Sports, and the Super Bowl itself are getting in on the social media game. All of the ads are again featured on MySpace, but the page is designed much better than last year. Plus they added some great interaction opportunities.

The all-out winner for the pre-game blitz, however, goes to the NFL. They offer live video and instant analysis, but you would expect that. But they win big with their other offerings, including a replay re-cutter (where you can create your own highlight reel and rank other viewer's videos), voting on Bruce Springsteen's playlist, and they kill it on Twitter - lots of personality and incredible insights. Where else could you hear that Snoop Dogg and Kevin from The Office visited the NFL HQ?

Watching For Ads That Engage

Now, it's really up to the advertisers. Forrester Research declared that social media became mainstream in 2008. Does that mean this year's Super Bowl ads will be more engaging, with plenty of opportunities for dialogues with brands?

That's what I'm going to be watching for during this year's Super Bowl. Check back on this blog during and after the game for a summary of engagement, defined by instances of:

  • Pre-game engagement: User-generated content, selection of particular ad
  • During-game engagement: Live voting, website URL
  • Post-game engagement: Social media opportunities, broader engagement

I will post after each half of the game, listing engagement grades for each brand's ad. Or you can follow me on Twitter at @MarketerBlog for up to the minute analysis.

Feel free to leave comments below about your favorite Super Bowl ads from the past. What got you to engage the brand or have a unique experience? Which ads went beyond just making you laugh, but rather made you feel connected to a product? I look forward to hearing your responses.

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Super Bowl Ads Fumble

Hey, remember the Super Bowl and all those cool ads? Yeah, me neither. I could have bookmarked the URLs of company's whose ads I enjoyed or told my friends about cool microsites I experienced, but I didn't because the web was largely forgotten in this year's ads. URLs were printed small and almost always at the end of the ad, there was only one example of user generated content, few (if any) microsites to continue the experience after the game, and generally poor use of search. What a waste of $2.7M.

Michael Estrin of iMedia Connection has a good wrap-up and several interviews of note. The question he pursues: where was the web? From Estrin's article: "It was like we went backwards this year," says Sean Cheyney, VP of marketing and business development at AccuQuote. "It's like we're moving back into silos. I was surprised that companies didn't do more integration. The web was an afterthought for most of the ads."

Beyond the 30-second Spot

AOL's Annual Super Bowl Sunday Ad Poll ranked the Bud Light Dalmation-Clydesdale-Rocky ad was America's favorite, yet it did not even have the requisite web address at the end. Here are a few quick ideas of ways you could have capitalized on this success (call me for more - my freelance rates are very reasonable):

  • Contest to name the Dalmatian and Clydesdale
  • Start a rivalry between Bud and Bud Light (represented by the dog and horse) similar to the Bud Bowls of the 90s
  • MySpace page wraps in spots (Dalmatian) and tough-guy horse stuff (Clydesdale)
  • Facebook app that allows you to send a Bud Light to a friend
  • Advertising tie-in with the new Rambo movie (I imagine there's audience cross-over with Rocky)
  • Jab back at the new Miller Lite spot featuring...Dalmatians and Clydesdales
  • Create a site where you integrate this ad with other Bud Light Super Bowl ads (have the dog breathing fire, the horse flying, etc)

Budweiser, what do you pay these marketing guys? Hire me or any 15 year old and you'll get more web marketing bang-for-your-buck.

Failure to Launch

Any marketer worth their snuff - nay, conscious in the last year or two - knows that search is an integral part of any campaign. So, why this MediaWeek report:

"70 percent of Super Bowl advertisers bought some paid search ads on either Google, Yahoo, MSN – up close to 20 percent versus last year. But just 6 percent of advertisers used their 30-second spots to direct viewers to the Web, and the vast majority (93 percent) failed to buy search ads for alternative terms that were related to their ads, such as their spokesperson’s names, slogans or taglines."

MediaWeek is reporting on a Reprise Media scorecard that goes into more detail. I find it amazing that roughly 93 percent (of the 70 percent who bought ads) failed to think of these ads from the user's perspective. Your uncle Jimmy had knocked back a six-pack and was in the grip of a food coma when he saw Naomi Campbell dancing with a bunch of lizards. When he stumbles to the computer, he is not going to search for SoBe Lifewater. He's going to search for "hot model and dancing lizards." Little surprise that SoBe also ranked as a "fumble" on Reprise Media's scorecard.

I Get By With a Little Help From My...Oh, Forget It

Only Doritos had the cojones to use user generated content. Despite it being ranked near the bottom, I thought the ad was okay. Doritos had a nice intro to the commercial, but I would have loved to see it end with the singer crunching into a Dorito. Cheesy, perhaps, but so is the product. My message to Frito-Lay/PepsiCo (who own Doritos): Don't be rash in firing your advertising company. It is better to work with someone willing to take the big risks and use the medium that appeals to your audience. These are the folks with the potential to blow people out of the water.

Also, not a single advertiser drove viewers to their MySpace or Facebook page - there was zero social networking involved. Believe me, this isn't because people aren't using Facebook anymore.

Fox did drive people to www.myspace.com/superbowlads though, which is a nice way of increasing the ads value with a measurable online component. Of course, for $2.7M, I'd be wanting a little something extra too.

No one is complaining about a game of two huge franchises in the largest media markets where one of the teams has the chance to have a perfect season (and finally shut up the '72 Dolphins). But if you're an advertiser and next year pits the Titans versus the Buccaneers (no offense guys, but come on), you might want to start thinking about your other options. Joe over at Junta42 has some great ideas for how to spend all that cash.